Shipping policy

  • Orders may take 24 to 36 hours to process. Once your order has been processed, you will receive an email confirming that your order has shipped
  • - Shipping fees and timing begin when you receive the shipping confirmation email
  • - Additional validation may be required for some orders and can delay delivery
  • - To track your order, refer to the shipping confirmation email
  • - Premium Deliveries will receive text message tracking notifications 

 

PREMIUM DELIVERY

Rush processing and delivery option. Available for consumer purchases of $150 or more or Wholesale orders of $1000 or more. signature required

  • Service Available: Monday - Thursday and Saturdays  6am-3pm excluding blackout dates*)
  • Fee: $50 for consumers/ $100 for wholesale orders
  • Delivery Timing: 1 or 2 day service available for orders placed by 12 pm (ET).

GREEN DELIVERY

This Ground Delivery option has the least impact on the environment, as it emits 92% less CO2 than Air Delivery (on average for US mainland shipments).

  • Fee: Complimentary for all orders
  • Delivery Timing: 1-4 business days from the time you receive the shipping confirmation email
  • Exceptions:
    • - If a Green Delivery order is placed over the weekend, the earliest it will ship is Monday
    • - Alaska and Hawaii: Allow 5-7 business days from the time you receive the shipping confirmation email. For expedited delivery, we recommend you select Premium Delivery