Shipping policy
- - Orders may take 24 to 36 hours to process. Once your order has been processed, you will receive an email confirming that your order has shipped
- - Shipping fees and timing begin when you receive the shipping confirmation email
- - Additional validation may be required for some orders and can delay delivery
- - To track your order, refer to the shipping confirmation email
- - Premium Deliveries will receive text message tracking notifications
PREMIUM DELIVERY
Rush processing and delivery option. Available for consumer purchases of $150 or more or Wholesale orders of $1000 or more. signature required.
- Service Available: Monday - Thursday and Saturdays 6am-3pm excluding blackout dates*)
- Fee: $50 for consumers/ $100 for wholesale orders
- Delivery Timing: 1 or 2 day service available for orders placed by 12 pm (ET).
GREEN DELIVERY
This Ground Delivery option has the least impact on the environment, as it emits 92% less CO2 than Air Delivery (on average for US mainland shipments).
- Fee: Complimentary for all orders
- Delivery Timing: 1-4 business days from the time you receive the shipping confirmation email
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Exceptions:
- - If a Green Delivery order is placed over the weekend, the earliest it will ship is Monday
- - Alaska and Hawaii: Allow 5-7 business days from the time you receive the shipping confirmation email. For expedited delivery, we recommend you select Premium Delivery